General terms and conditions of sale

These general conditions of sale (hereinafter the "General Conditions") apply to any purchase made by an Internet user / natural person (hereinafter the " CUSTOMER") on this website https://loreandscience.fr (hereinafter the " WEBSITE ") from Lore And Science SL registered under the number NIF B72729700 (hereinafter the "SELLER").

Any order placed on the SITE implies the CUSTOMER's unreserved acceptance of these terms and conditions.

Entry into force - duration

The present general conditions come into force on the date of acceptance of the order. The present general conditions are concluded for the duration necessary for the supply of the goods and services subscribed to, until the extinction of the guarantees due by the SELLER.

Acceptance of the general conditions

The CUSTOMER agrees to carefully read and accept the present General Terms and Conditions before proceeding with the payment of an order for products placed on the SITE. The present General Conditions are referenced at the bottom of each SITE page by means of a link and must be consulted before placing an order. The CUSTOMER is invited to carefully read, download and print the General Terms and Conditions, and to keep a copy of them.
The SELLER advises the CUSTOMER to read the General Terms and Conditions with each new order, as the latest version of said Terms and Conditions applies to all new product orders. By clicking on the first button to place the order and on the second to confirm the order, the CLIENT acknowledges having read, understood and accepted the General Conditions without limitation or condition.

Order and order validation

Orders are placed directly on the SITE by selecting the products offered. The CUSTOMER receives a summary of his or her order, enabling him or her to check it and, if necessary, modify it before validating it.
The CUSTOMER's commitment to the SELLER takes effect upon acceptance of payment for the order.
After payment of the price, the CUSTOMER receives electronic confirmation of acceptance of payment for the order, which constitutes confirmation of the order.

Billing

During the ordering process, the CUSTOMER shall enter the information necessary for invoicing. In particular, the CUSTOMER must clearly indicate all information relating to DELIVERY, in particular the exact address of DELIVERY, as well as any possible access code to the address of DELIVERY. The CUSTOMER must also specify the chosen method of payment. Neither the order form that the CUSTOMER draws up online, nor the order confirmation that the SELLER sends to the CUSTOMER by e-mail, constitutes an invoice. Regardless of the method of order or payment used, the CLIENT will receive the original invoice upon DELIVERY of the PRODUCTS, inside the package.

Awards

The prices are indicated in euros including all taxes (T.T.C.) applicable on the day of the order and are only valid on the date of validation of the order by the SELLER. They do not take into account delivery costs, which may be invoiced in addition, and which are indicated before the order is confirmed. They may be modified without notice and at any time.

Payment methods and conditions

To pay for his order, the Customer has the choice of all the secure payment methods indicated on the site and below:

By credit card: Visa - Mastercard - American Express (via Stripe)
By Paypal
By instant transfer (Fintecture)

In the event of payment by the Customer's bank card, the transaction is immediately debited after verification of the card data, upon receipt of the debit authorisation from the company issuing the bank card used by the Customer.

In accordance with article L. 132-2 of the French Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable. By providing his/her bank card details, the Customer authorizes the SELLER to debit his/her bank card for the amount corresponding to the all-inclusive price.
To this end, the Customer guarantees the SELLER that he/she has the necessary authorizations to use the bank card concerned.
Should it prove impossible to debit the all-inclusive price, the online sale will be immediately cancelled ipso jure and the order cancelled.
The information requested from the Customer concerning his/her bank card is communicated solely to the bank. The transfer of information is perfectly protected by encryption, and the entire payment process is carried out on the bank's server. At no time will the SELLER be aware of the Customer's credit card details.

For orders benefiting from deferred payment by bank transfer or cheque, payment must be made within 30 days of the order date. In the event of late payment, a penalty corresponding to 10% of the invoice amount will be due, and legal action may be taken if the CLIENT fails to pay.

Product availability

Orders will not be dispatched until payment has been received.
In the event of unavailability of the product ordered, the Customer will be informed as soon as possible and may receive a full refund on request if he does not wish to wait for the product to be restocked.
However, in the event of unavailability of the product ordered, the Customer may be offered a product of equivalent quality and price if he so wishes.

Deliveries

Products are delivered to the address indicated by the Customer on the order form.
The SELLER reserves the right to split deliveries according to product availability. In the latter case, the contribution to delivery costs, if due by the Customer, will only be invoiced for a single shipment.

Shipments

Shipments are made by post (Colissimo) to a relay or home address, depending on the CUSTOMER's choice.
In both cases, goods travel at the risk of the consignee or the carrier, except in exceptional cases.

Right of withdrawal

In accordance with the provisions of article L. 121-21 of the French Consumer Code, the Customer, an individual consumer, has a withdrawal period of fourteen (14) days from the date of delivery of the product, enabling him to cancel all or part of his order with the SELLER.
This right does not apply to products made to the customer's specifications or clearly personalized, or to products which have been unsealed or damaged by the customer after delivery, or which, due to their nature, cannot be returned for reasons of hygiene, or which are likely to deteriorate.

After having informed the SELLER of his decision to withdraw, the Customer then has fourteen (14) days to return the products at his expense.
Depending on his choice, the Customer will receive a credit note for the amount of the sums paid or will be reimbursed for the sums paid.

Retention of title clause

It is expressly stipulated that the SELLER remains the owner of the equipment or goods delivered until full payment of the sale price by the Customer, in accordance with current legislation.
In the event of non-payment, the SELLER may retain the goods still in its possession and take back those already delivered, wherever they may be, without prejudice to any action for damages for total or partial non-performance of payment of the price.
The custody and risks of the goods are transferred to the Customer upon delivery and for the duration of the retention of title for the benefit of the SELLER.
The Customer shall insure the goods, for the benefit of whomever it may choose, against all risks which they may incur or cause upon delivery.
Should the SELLER be obliged to enforce the retention of title clause, any sums already paid by the Customer shall be retained by the SELLER by way of damages, without prejudice to any others.

Force majeure

Neither party shall have failed to fulfil its contractual obligations to the extent that their performance is delayed, hindered or prevented by an act of God or force majeure. An act of God or force majeure shall be deemed to be any irresistible fact or circumstance, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances shall notify the other party within 10 (ten) working days of the date on which it becomes aware of the circumstances. The two parties will then, within a period of 1 (one) month, unless this is impossible due to force majeure, meet to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the case of force majeure lasts longer than 3 (three) months, these general conditions may be terminated by the injured party. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning; the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to the clients.

Intellectual property

All visual and audio elements of the SITE, including the underlying technology used, are protected by copyright, trademark and/or patent law. These elements are the exclusive property of the SELLER. Any person who publishes a website and wishes to create a direct hypertext link to the SITE must request the SELLER's authorization in writing. Under no circumstances will this authorisation from the SELLER be granted on a permanent basis. This link must be removed at the request of the SELLER. Hypertext links to the SITE using techniques such as framing or in-line linking are strictly prohibited.