As a general rule, orders are shipped the same day or within 24 hours from Monday to Friday, subject to product availability. The time of treatment during the WE, the public holidays, periods of vacations can be lengthened.
If you have any questions about your order, please contact us at contact@loreandscience.fr
Our products are generally dispatched within 24 to 48 hours, and sent to our UPS and Mondial Relay carriers.
The average delivery time in metropolitan France is 2 to 5 working days, you can also choose a point relais.
To track your parcel, get your tracking number and click here → or you can check its progress directly on the Laposte website:
Free delivery on orders over €79 📦
Shipping costs for Europe are €9.90 ( 3 to 7-day delivery) with DHL.
Shipping is free for orders over €99 within the EU 📦 zone.
Home delivery only available for European countries.
For Switzerland, you can also find our products at our retailers:
Malou Gallié - Animal Interpreter, Bach Flower Remedies
Tel : 0041 (0)79 455 12 32
Website: www.interprete-animalier.ch
For international deliveries, shipping costs are €19.90 (delivery within 7 to 10 days):
Free shipping on orders over €199 for international delivery.
For all requests, our consultants are at your disposal from Monday to Friday from 9am to 5pm.
by email : contact@loreandscience.fr
For all orders placed on our website, you have the right to a cooling-off period of 14 days from the date of receipt of your parcel.
The cost of returning the parcel is borne by the customer.
To return your order, you must return each product unused and in its original packaging.
See this page for information on how to return your order.
If you have received the wrong product, or if there is a problem with your parcel, please contact
: retours@loreandscience.fr
Our after-sales service is available Monday to Friday from 9am to 5pm at contact@loreandscience.fr
